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Shelley S

1 reviews | Active since Jan 2012

24 Nov 2021, 17:17

Years of good service- so refreshing!

Just want to say how impressed I am with the Dotsure team and processes. I have been a client for a year or two now, but my 10 month old pup is a real terror and literally visits the vet once or twice a month. Just when I think Dotsure might be calling me to cancel my contract due to abuse lol- they are calling to ask me how my pup is and that the claim has been processed. Never waited longer than 3 days for payment. Love the little touches like the get well cards addressed to my pets. I can’t believe they have been able to keep up the same awesome level of service over the years. Doesn’t happen often. Would recommend them to all pet owners!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply24 Nov 2021, 17:30
Official
Hi Shelley,

Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-) 

The dotsure.co.za family