GJ
Gerhard J

1 reviews | Active since Mar 2012

06 Mar 2020, 17:10

Wow! The worst phone call in a long time!

The consultant started getting irritated with me, because of the questions I asked about the cover... and he treated like an idiot! I was just about to finalize the cover when this happened, surely when I want to take cover over the phone, I may ask questions?

So I will not be treated in such a way, so I put down the phone. He was on speaker in the car an my wife could not believe the way he treated me. I will get cover from another company that will appreciate my business, and will listen to my questions...

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply09 Mar 2020, 10:44
Official
Hi Gerhard,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further. 

Thanks, dotsure.co.za