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Aubrey N

1 reviews | Active since Jun 2022

07 Jun 2022, 16:01

Worst Service Ever

They may have done well to their other clients, unfortunately it's not the same for me. The worst service I ever received from a Insurance company when I claimed for my car, that they wrote off. They never get back to you, I had to phone them for updates and every time you call to speak to your claim handler, they are busy on the other line they take message and never call back, if you complain they give you attitude...I do not regret cancelling my Policy.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply07 Jun 2022, 16:04
Official
Hi Aubrey, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za