Worst service ever

Last year in October, I lodged a claim for a tv and wifi router, they sent someone to come and collect my router and the tv. They then sent a confirmation message that my items have been collected and are at their repairer. THey then sent another message that my items are at the repairer but the tv description was wrong I then sent an email correcting that. In December they sent another message that the tv will be delivered, I ve been sending emails with no luck, till to date.

Last week I sent another claim for my house window and the windscreen, I wrote the Id no on the subject. They then sent a message that they need and ID no, i then rep**** that the ID no has been provided. Nothing happened, I tried their number with no luck, sent emails with no luck. I then sent an email to Bramely still nothing but they are deducting every month. Till to date I waiting.

THE WORST SERVICE EVER.