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anthea B
1 reviews | Active since Dec 2021
08 Dec 2021, 19:12
Worst Service Delivery Ever!!!!
I am claiming as a third party.. One of their clients bumped into my car she told me she don't have money to fix my car and that she is insure with Dotsure I gotta claim from them. Worst thing that ever happened to me .. It's been literally almost two months I have been waiting for any feedback of talk about I quote .. I have called Alize and Rozelle the team leader numerous times and they will just say I would get a call back but never has. I am tired of this ****en company and their staff who makes empty promises. I would not even recommend anyone to this company with their poor service delivery.
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Replies (2)
dotsure.co.za's replyOfficial
09 Dec 2021, 08:10Hi Anthea,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply09 Dec 2021, 08:10
Official
Hi Anthea,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
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anthea B's updateReviewer Update
11 Jan 2022, 16:41Got a call the next morning so quickly after I posted here why did it had to take that long.. I am waiting for the payout now and it's almost 30 days as you promised me .. After 4 months of waiting for my car to be fixed.
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anthea B's update11 Jan 2022, 16:41
Reviewer Update
Got a call the next morning so quickly after I posted here why did it had to take that long.. I am waiting for the payout now and it's almost 30 days as you promised me .. After 4 months of waiting for my car to be fixed.