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Bongi B
1 reviews | Active since Aug 2025
29 Aug 2025, 14:51
Worst service
I am highly frustrated, I had a claim submitted in June and the asser had approved the claim yet the amount was far below. We did not want the cash we wanted to be placed in the same financial position we were in. We sent a quote which shows that the amount to fix this vehicle is more than double the amount paid out. I need this fixed now!!
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Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
29 Aug 2025, 16:03Hi Bongi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply29 Aug 2025, 16:03
Official
Hi Bongi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Bongi B's updateReviewer Update
03 Sept 2025, 13:59Hi I've spoken to Lorenzo and done what was required why is it taking so long?
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Bongi B's update03 Sept 2025, 13:59
Reviewer Update
Hi I've spoken to Lorenzo and done what was required why is it taking so long?
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Bongi B's updateReviewer Update
03 Sept 2025, 14:19Also I listened to the call no car hire was supp**** or that R6100. Why did you do that? This is your recording.
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Bongi B's update03 Sept 2025, 14:19
Reviewer Update
Also I listened to the call no car hire was supp**** or that R6100. Why did you do that? This is your recording.