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sarah N

1 reviews | Active since Nov 2017

16 Jul 2025, 08:36

WORST MECHANICAL WARRANTY EVER

Worst company ever, got my mechanical warranty for almost a year.....on the call the agents advise you are covered for major components.but when its time to claim major parts are being called wear and tear. Wasted almost a year paying for nothing now they dont want to return my money.... each time tried to claim got told its declined. Worst off they advised they provide tow service....but leave out the fine print...tow service is only paid if they feel your repair is covered.....dont waste you time with this useless company ....

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Replies (1)
dotsure.co.za
dotsure.co.za's reply16 Jul 2025, 10:23
Official
Hi Sarah, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za