TR
Tiisetso R
1 reviews | Active since Jul 2017
07 Mar 2025, 10:38
worst insurer ever!
I registered a stove claim back in January, and yet, to this day, it’s still not finalized. This delay is completely unacceptable. My mother is beyond frustrated and has had enough. She will now be escalating this matter to the Ombuds.
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dotsure.co.za's replyOfficial
08 Mar 2025, 01:48Hi Tiisetso, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply08 Mar 2025, 01:48
Official
Hi Tiisetso, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za