LR
Lloreen R
1 reviews | Active since Mar 2022
18 Mar 2024, 21:11
WORST INSURANCE SERVICE
Dotsure client drove into my car on 31 October 2023. A lady called Lydia promised to escalate the claim but to date have not been paid out for damages. Received an email stating I should follow up today. Phoned them just to be told that the accessor required the clerk to ask the client a question. This is by far the WORST insurance company I have had to work with and I have had to sort out quite a lot of insurance claims. So good luck to anyone insuring with dotsure. Best insurance company is Outsurance settles claims without any hassles.
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Replies (1)dotsure.co.za's replyOfficial
18 Mar 2024, 21:16Hi Lloreen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply18 Mar 2024, 21:16
Official
Hi Lloreen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
