MM
Maano M

1 reviews | Active since Dec 2021

07 Dec 2021, 14:08

Worst insurance ever

Worse insurance ever. They promised to fix my car within two weeks, it's been over a month now and they don't want to take my calls, they keep telling me that an agent will call me back which they never do

0
Replies (4)
dotsure.co.za
dotsure.co.za's reply07 Dec 2021, 15:56
Official
Hi Maano,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
MM
Maano M's update07 Dec 2021, 19:15
Reviewer Update
I complained on Twitter last week and this is the exact response I got, no solution.
https://twitter.com/Makhoshi/status/***?s=20
dotsure.co.za
dotsure.co.za's reply08 Dec 2021, 08:58
Official
Hi Maano,

Thank you for your feedback, we have sent your updates to the assisting team.

dotsure.co.za
dotsure.co.za
dotsure.co.za's reply08 Dec 2021, 13:32
Official
Thank you so much.