KM
K M

1 reviews | Active since May 2022

05 May 2022, 09:25

Worst experience yet painful

I'm Soo heartbroken, I have been insuring my car since last year around August or September, so this year on the 14th I was involved in an accident the car is a write off, the insurance told me I exceeded 1000 km per month , they said when my car got an accident it was on 1200 km already and they can cover me, I'm now frustrated with a car that is a write off and still under finance which means I'm going to pay a car that is nolonger functioning and yet I was paying every single month, it is just so painful, I have requested all the recording with no luck, can't I get any kind of assistance because I'm frustrated.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply05 May 2022, 10:21
Official
Hi Kgaudi,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za