FJVV
Francois Jansen Van Vuuren
1 reviews | Active since Nov 2022
17 Nov 2022, 14:34
Worst Customer Services every
You have the worst Customer Services ever, it's nice to take a policy out with you but the after sercices is so bad that you wonder what will happen if there is a day you are needed.
Every day i get promised i will get a phone call back, just empty promises as no one ever comes back to me
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Replies (2)FJVV
Francois Jansen Van Vuuren's updateReviewer Update
17 Nov 2022, 14:36Jo-ann Louw, Jason and your customer service email u2us never responds not even you website chat or facebook chat will respond
FJVV
Francois Jansen Van Vuuren's update17 Nov 2022, 14:36
Reviewer Update
Jo-ann Louw, Jason and your customer service email u2us never responds not even you website chat or facebook chat will respond
dotsure.co.za's replyOfficial
17 Nov 2022, 14:51Hi Francois , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply17 Nov 2022, 14:51
Official
Hi Francois , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za