MX
Mlekeleli X

1 reviews | Active since Sept 2019

20 Feb 2020, 09:44

Worst car insurance company in the world

After a dreadful experience with dotsure I am still in debt, because for this insurance company, after I have moved on from the ordeal today I got a call from a tracker company that says I owe them money, because of a tracking system they installed in my car that dotsure said to me was for included in my policy , the tracker company says I will be blacklisted if I do not make this payment, mind you I have never even once contacted this tracking company, dotsure told me it came with the insurance, now I find myself having to pay close to R2 000 that I know nothing about, I continue to warn people to stay away from this insurance company they have no interest in helping but rather for they own pockets.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply20 Feb 2020, 18:35
Official
Hi Mlekeleli,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further. 

Thanks, 
dotsure.co.za