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Selome M
1 reviews | Active since Mar 2017
06 Apr 2023, 14:00
WORSE SERVICE EVER
WORSE SERVICE EVER WHEN LOGGING A CLAIM BE WARE SOUTH AFRICA Our home was burglared 30th of March 2023. The insurance is requesting slipps and social media pictures of our goods that was ******. The more we telling them we living in a 2 bedroom home and how do you keeps boxes and slipps for 10 years. The worst service we have received. Worse customer service. Nothing was mentioned when we signed up about slips pictures and social media pictures guess what where we stand posing with our goods that was ******. I'm disgusted. Refrain from using this insurance they coning our people
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Replies (4)
dotsure.co.za's replyOfficial
06 Apr 2023, 14:36Hi Selome, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Apr 2023, 14:36
Official
Hi Selome, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Selome M's updateReviewer Update
06 Apr 2023, 14:43Let's see how long we have to wait for the claim to be approved. Worst insurance ever
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Selome M's update06 Apr 2023, 14:43
Reviewer Update
Let's see how long we have to wait for the claim to be approved. Worst insurance ever
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Selome M's updateReviewer Update
11 Apr 2023, 11:37Good Day Dotsure I hope today we will get feedback
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Selome M's update11 Apr 2023, 11:37
Reviewer Update
Good Day Dotsure I hope today we will get feedback
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Selome M's updateReviewer Update
13 Apr 2023, 13:00Good Day My Husband is awaiting feedback.
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Selome M's update13 Apr 2023, 13:00
Reviewer Update
Good Day My Husband is awaiting feedback.