MG
Matthew G

1 reviews | Active since Aug 2017

26 Mar 2025, 14:32

Wonderful service from Tasneem

I just had the most wonderful service from Tasneem at Dotsure. In no way was this a salesy call - even though it was a sales call! She was so sincere, helpful, and friendly in the call. She answered any questions I had thoroughly and professionally. She made sure I understood exactly what the various costs would be, and walked me through every step of the process.

She called me back when she said she would. She followed up with emails after the call. Professional. Helpful. Friendly. And really really really good at connecting with a client. This is exactly how sales should be done. Its a lot less about how much you know and a lot more about how you say it and how you connect - and Tasneem did this wonderfully on the call!

So appreciative of your help Tasneem - thank you so much!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply26 Mar 2025, 14:34
Official
Hi Matthew, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Tasneem as well. ;-) The dotsure.co.za family