KR
Kutlwano R

1 reviews | Active since Sept 2017

10 Jun 2025, 16:51

Wonderful service by Marizel Bernado (Dotsure)

I had such a positive experience signing up for pet insurance for my new puppy with Marizel Bernardo ! From the very beginning, the she was incredibly supportive, informative, and genuinely caring. She walked me through every step of the process, answered all my (many!) questions with patience, and made sure I felt confident in my choice. The coverage options were clear and tailored perfectly to what I needed for my little one’s health and safety. What really stood out was the personal touch, it felt less like a transaction and more like being welcomed into a community that truly cares about pets.

It’s such a relief to know that my puppy is protected and that I have a trustworthy team behind me. Thank you for making this such a smooth and reassuring experience. I wholeheartedly recommend this service to any pet parent looking for peace of mind and exceptional care!

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Replies (1)
dotsure.co.za
dotsure.co.za's reply10 Jun 2025, 16:52
Official
Hi Kutlwano, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Marizel as well. ;-) The dotsure.co.za family