BW
Beatrice W

1 reviews | Active since Nov 2020

21 Jul 2021, 14:11

WILL NOT SUGGEST TO USE DOTSURE AT ALL!!!

I'm cancelling immediately from dotsure and will never use them again. After I paid for 6 months my debit order every month. I took my cat to be sterilized because I thought I will get my money back. After I paid for everything dotsure tells me they don't cover it. For what did I pay then every month.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply21 Jul 2021, 14:51
Official
Hi Beatrice,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za