PD
Pieter D
1 reviews | Active since Nov 2019
30 Nov 2019, 10:55
When will they decide to resolve this matter.
Cancelled a pet insurance with them with 30 September 2019 as last day of cover. They are still deducting their monthly premium. Sent them couple of e-mails but seems they are not interested in resolving this matter.
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dotsure.co.za's replyOfficial
30 Nov 2019, 11:17Hi Pieter,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za
dotsure.co.za's reply30 Nov 2019, 11:17
Official
Hi Pieter,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za