TM
Tshikhudo M
1 reviews | Active since Nov 2011
07 Aug 2025, 08:40
WHEEL BEARINGS: All Sealed Wheel Bearings-They reject my claim without valid reason
My claim was rejected without a valid reason Wheel bearing is listed on BENEFIT TABLES,-I did Contact Eugene and his line Manager Mac-H and they talked is not covered They Manager in charge talk me Is not covered and I cannot complain anywhere because he still be the one attending to the complain.
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dotsure.co.za's replyOfficial
07 Aug 2025, 09:12Hi Tshikhudo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Aug 2025, 09:12
Official
Hi Tshikhudo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Tshikhudo M's updateReviewer Update
13 Aug 2025, 08:12I cannot wait for weeks to get your feedback, and I did pay the cost of fixing the car, and—I am referring this matter to the ombudsman to make a judgment on the reason for not approving my claim.
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Tshikhudo M's update13 Aug 2025, 08:12
Reviewer Update
I cannot wait for weeks to get your feedback, and I did pay the cost of fixing the car, and—I am referring this matter to the ombudsman to make a judgment on the reason for not approving my claim.