KF
Ken F

1 reviews | Active since Dec 2010

21 Nov 2017, 07:42

What great service from dotsure

I want to compliment Dotsure for the fast efficient service they provide. A couple of months ago I decided to insure my dog. Two weeks ago she broke a tooth. I took her to the vet, paid the bill and sent a claim to dotsure. Chantall Scheepers contacted me shortly after I mailed the claim to explain what the procedure would be. Within 2 days my claim was paid out minus 10% for excess. Brilliant service and through out, Chantall Scheepers kept me posted.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply21 Nov 2017, 07:50
Official

Thank you very much for posting your positive feedback. We’re delighted that Chantell showed you just how much we value you as a client. We’ll be very glad to share your compliment with Chantell and HER manager.

Warm regards

The Dotsure Team