EM
Elaine M
1 reviews | Active since Sept 2009
29 Sept 2020, 14:13
Well Done Dot Sure!
In theory you guys are great but in what world do you live where a sterilization costs R450! I am utterly disgusted that I have been paying for your services for a year and sterilization is cleverly disguised under your "Wellness" Benefit! With a max payment of R450 per claim, should I have nuts cut off one at a time to reduce the cost, and maybe he should be awake while doing it??? My Fault for not reading the extra fine print! Well done Dot Sure!!!!
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dotsure.co.za's replyOfficial
29 Sept 2020, 15:19Hi Elaine,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply29 Sept 2020, 15:19
Official
Hi Elaine,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za