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AnnaPeter A

1 reviews | Active since Aug 2025

29 Aug 2025, 08:24

We got ****med by the insurance from 2022, we decided to switch insurers to Momentum but they continued billing us for policies we don’t know and they didn’t advise us on

We got ****med by the insurance from 2022, we decided to switch insurers to Momentum but they continued billing us for policies we don’t know and they didn’t advise us on. Now we’ve been seekin refund and escalated the matter but no manager has given us a call yet to assist us

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Replies (1)
dotsure.co.za
dotsure.co.za's reply29 Aug 2025, 09:13
Official
Hi AnnaPeter, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za