LH
Lucky H
1 reviews | Active since Oct 2019
23 Dec 2025, 11:47
was very disappointed last week I claim for my car which was dameged, Demon Muller was my handling my claim I went to the panelbeater and I submitted the quote only to find that Dotsure is using their own tactics they didn't pay according to the quote and
was very disappointed last week I claim for my car which was dameged, Demon Muller was my handling my claim I went to the panelbeater and I submitted the quote only to find that Dotsure is using their own tactics they didn't pay according to the quote and their amount was far less, I was told the quote I submitted was high I must speak to the panelbeater and tell them to cut his cost which was impossible.
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Replies (5)0
Replies (5)
dotsure.co.za's replyOfficial
23 Dec 2025, 13:11Hi Lucky,
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
dotsure.co.za's reply23 Dec 2025, 13:11
Official
Hi Lucky,
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
We’re truly sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
We have referred this to the relevant department to investigate this matter further.
The dotsure.co.za team
LH
Lucky H's updateReviewer Update
27 Dec 2025, 11:34Hi, up until today no one has contacted me from Dotsure, not sure if your guys are closed or what.
LH
Lucky H's update27 Dec 2025, 11:34
Reviewer Update
Hi, up until today no one has contacted me from Dotsure, not sure if your guys are closed or what.
dotsure.co.za's replyOfficial
27 Dec 2025, 17:50HI Lucky,
We are closed due to the consecutive public holidays. If someone hasn't contacted you by Tuesday, please send us a message again. Your case has been forwarded to the team and they should look at it on Monday.
The dotsure.co.za team
We are closed due to the consecutive public holidays. If someone hasn't contacted you by Tuesday, please send us a message again. Your case has been forwarded to the team and they should look at it on Monday.
The dotsure.co.za team
dotsure.co.za's reply27 Dec 2025, 17:50
Official
HI Lucky,
We are closed due to the consecutive public holidays. If someone hasn't contacted you by Tuesday, please send us a message again. Your case has been forwarded to the team and they should look at it on Monday.
The dotsure.co.za team
We are closed due to the consecutive public holidays. If someone hasn't contacted you by Tuesday, please send us a message again. Your case has been forwarded to the team and they should look at it on Monday.
The dotsure.co.za team
LH
Lucky H's updateReviewer Update
31 Dec 2025, 07:51Hi, today it's Wednesday and still haven't heard from you guys, seems like writing here is a waist of time.
LH
Lucky H's update31 Dec 2025, 07:51
Reviewer Update
Hi, today it's Wednesday and still haven't heard from you guys, seems like writing here is a waist of time.
dotsure.co.za's replyOfficial
31 Dec 2025, 10:00Hi Lucky,
We confirmed with the team, and they have tried phoning with no luck.
They have sent you an email to state that we are trying to contact you.
The dotsure.co.za team
We confirmed with the team, and they have tried phoning with no luck.
They have sent you an email to state that we are trying to contact you.
The dotsure.co.za team
dotsure.co.za's reply31 Dec 2025, 10:00
Official
Hi Lucky,
We confirmed with the team, and they have tried phoning with no luck.
They have sent you an email to state that we are trying to contact you.
The dotsure.co.za team
We confirmed with the team, and they have tried phoning with no luck.
They have sent you an email to state that we are trying to contact you.
The dotsure.co.za team