Warning warning

I had insurance from dotsure and it was due to end at the end of May. I contacted the company in the first week of May to enquire about the continued cover, how much it would cost. I could not get a quote as the current policy have not yet lapsed. Later I were contacted again but still the problem with the current cover that is a business profile could not be resolved and I asked to be connected at the end of the mouth. I received a SMS on the last Friday of May indicating that two amounts will be deducted. I called the company and ask to get a proper quote. Apparently there was a problem with the it department and the lady would contact me back. This never happened. I called again and completely cancelled the policy and requested a reference number. The lady at retention told me that she will send an email. I spesificaly told her to cancel it immediately. She said that no cover wil be granted as from the following day and I said yes that is what I want and that NO funds should be deducted from my account to which she rep**** that the policy is cancelled with immediate effect. Although I could not get a reference number, I received two verification emails one from Alan Jacobs. Today on the 1st June two amounts were deducted from my account one an outrageous amount that would amount to a full years cover. I never authorised such an astronomical amount. Please be forewarned. This company does not comply with the National credit regulator.