HS
Henko S
1 reviews | Active since Jan 2022
10 Oct 2023, 19:24
Very very very poor service!!
Very very very very bad customer experience NYP***
This has been going for weeks now. Your service provider has come and gone. My claim is still nowhere. I have no idea what is happening. Not one of your claims representatives has called me once, I have called in multiple times and then get told I will be called back. This is the worst service I have ever had. I will not be recommending dotsure to anyone ever again.
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Replies (2)
dotsure.co.za's replyOfficial
10 Oct 2023, 19:25Hi Henko, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 Oct 2023, 19:25
Official
Hi Henko, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
HS
Henko S's updateReviewer Update
12 Oct 2023, 06:35Another week is at its en and still nothing is getting done from dotsure.
This is the worst service ever.
I can not believe how bad this is.
This is the worst service ever.
I can not believe how bad this is.
HS
Henko S's update12 Oct 2023, 06:35
Reviewer Update
Another week is at its en and still nothing is getting done from dotsure.
This is the worst service ever.
I can not believe how bad this is.
This is the worst service ever.
I can not believe how bad this is.