JS
James S

1 reviews | Active since Feb 2022

26 May 2022, 19:31

Very very bad service from dotsure.

2nd time now having the same problem with this absurd dotsure after cancelling the policy and they have send emails back to confirm the cancelation amd then deduct amounts of policys i havnt agreed upon and it doesnt stop and they only costing me money now reversing amounts please stop terrorizing me and stop trying to ***** money from my account you guys are the most unpredictable and unprofessional guys ive had insurance with. So please stop this nonsense and get a life.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply27 May 2022, 07:37
Official
Hi James, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za