OM
Olebogeng M

1 reviews | Active since Jan 2017

20 Jan 2017, 10:29

Very very bad service

<p>Wow,i wish u can assist Marguerite Du Plessis by empowering her with s****s if customer service. She has no clue of what is meant by that</p>

0
Replies (3)
dotsure.co.za
dotsure.co.za's reply20 Jan 2017, 10:53
Official

Dear omataboge

Thank you for getting in touch with us.

We will investigate your complaint and get back to you soonest.

Kind regards

Oakhurst Resolutions Team

dotsure.co.za
dotsure.co.za's reply01 Feb 2017, 08:57
Official

Dear omataboge

We apologise for the inconvenience caused.

We confirm that the query relating to the pro-rata premium that you had when this policy started was addressed.

We further confirm that as per your telephonic discussion with Michael from the Resolutions Department, the matter has been resolved.

Please do not hesitate to contact our Resolutions Office should you have any further queries regarding this matter.

We trust you find this in order.

Kind regards

Oakhurst Resolutions Team

OM
Olebogeng M's update01 Feb 2017, 12:49
Reviewer Update

Arcoding to my telephone conversation with michael,he said he wil come back to me after accessing the recorded telephonic conversation i had with Ntombi upon taking that insurance