GP
Gert P
1 reviews | Active since Apr 2017
05 Apr 2024, 15:02
Very disapointed in the policy
Just a warning to all to stay away from Dotsure pet insurance as you will hear allot of promises when purchasing the policy. but when the time comes for a claim the disappointment and unprofessionalism starts. Even if you opt for a one of the highest coverage plans you will still find that very little if anything is covered by the policy,
So in layman's terms their policies are not worth the paper it is written on. They seem to be only any good at making adverti*****ts and wonder if the actors in the adverti*****t even know what they are representing.
Helpful (0)
Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
05 Apr 2024, 21:24Hi Gert, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply05 Apr 2024, 21:24
Official
Hi Gert, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
GP
Gert P's updateReviewer Update
10 Apr 2024, 16:31 An Update:
Today I was contacted by one of the Dotsure consultants and who actually insulted me by telling me that "I" opted for a lower coverage plan???? Well luckily I also record all my office calls and listened to the call of when I took out the policy and definitely did opt for a higher plan. For a Dotsure consultant to just irresponsibly verbalizing a comment like that without listening to the recoding him self just show how arrogant Dotsure are in the one-sided insurance contract they sell. So I will repeat my self My advise stay far away from them as if you look at Dotsure's stats on Complaintsboard.com they have a 0% complaint resolution rate, on Trustpilot Dotsure have a 2.8 out of five score on Hello Peter you will find the same or similar style of writing in their reviews which is a clear indication of self reviews and that is pretty much the worst and most dishonest insurance supplier you can ever get. I really wish I knew this before I trusted them with my furbabie's health as Dotsure is as evasive in their responsibilities as they come.
Today I was contacted by one of the Dotsure consultants and who actually insulted me by telling me that "I" opted for a lower coverage plan???? Well luckily I also record all my office calls and listened to the call of when I took out the policy and definitely did opt for a higher plan. For a Dotsure consultant to just irresponsibly verbalizing a comment like that without listening to the recoding him self just show how arrogant Dotsure are in the one-sided insurance contract they sell. So I will repeat my self My advise stay far away from them as if you look at Dotsure's stats on Complaintsboard.com they have a 0% complaint resolution rate, on Trustpilot Dotsure have a 2.8 out of five score on Hello Peter you will find the same or similar style of writing in their reviews which is a clear indication of self reviews and that is pretty much the worst and most dishonest insurance supplier you can ever get. I really wish I knew this before I trusted them with my furbabie's health as Dotsure is as evasive in their responsibilities as they come.
GP
Gert P's update10 Apr 2024, 16:31
Reviewer Update
An Update:
Today I was contacted by one of the Dotsure consultants and who actually insulted me by telling me that "I" opted for a lower coverage plan???? Well luckily I also record all my office calls and listened to the call of when I took out the policy and definitely did opt for a higher plan. For a Dotsure consultant to just irresponsibly verbalizing a comment like that without listening to the recoding him self just show how arrogant Dotsure are in the one-sided insurance contract they sell. So I will repeat my self My advise stay far away from them as if you look at Dotsure's stats on Complaintsboard.com they have a 0% complaint resolution rate, on Trustpilot Dotsure have a 2.8 out of five score on Hello Peter you will find the same or similar style of writing in their reviews which is a clear indication of self reviews and that is pretty much the worst and most dishonest insurance supplier you can ever get. I really wish I knew this before I trusted them with my furbabie's health as Dotsure is as evasive in their responsibilities as they come.
Today I was contacted by one of the Dotsure consultants and who actually insulted me by telling me that "I" opted for a lower coverage plan???? Well luckily I also record all my office calls and listened to the call of when I took out the policy and definitely did opt for a higher plan. For a Dotsure consultant to just irresponsibly verbalizing a comment like that without listening to the recoding him self just show how arrogant Dotsure are in the one-sided insurance contract they sell. So I will repeat my self My advise stay far away from them as if you look at Dotsure's stats on Complaintsboard.com they have a 0% complaint resolution rate, on Trustpilot Dotsure have a 2.8 out of five score on Hello Peter you will find the same or similar style of writing in their reviews which is a clear indication of self reviews and that is pretty much the worst and most dishonest insurance supplier you can ever get. I really wish I knew this before I trusted them with my furbabie's health as Dotsure is as evasive in their responsibilities as they come.
GP
Gert P's updateReviewer Update
28 Jul 2025, 12:46Dear DOTsure
Please instruct your agents and or representatives to stop contacting me to sell me any insurance policy underwritten by DOTsure as there is no way I will ever procure any product even vaguely associated with DOTsure (FROTsure). I hope this clarify to all the idiotic, unskilled, illiterates, *******, vultures, ect. working at or for DOTsure that there will never be any interest from my side to even be associated with you again.
Bye for ever
Please instruct your agents and or representatives to stop contacting me to sell me any insurance policy underwritten by DOTsure as there is no way I will ever procure any product even vaguely associated with DOTsure (FROTsure). I hope this clarify to all the idiotic, unskilled, illiterates, *******, vultures, ect. working at or for DOTsure that there will never be any interest from my side to even be associated with you again.
Bye for ever
GP
Gert P's update28 Jul 2025, 12:46
Reviewer Update
Dear DOTsure
Please instruct your agents and or representatives to stop contacting me to sell me any insurance policy underwritten by DOTsure as there is no way I will ever procure any product even vaguely associated with DOTsure (FROTsure). I hope this clarify to all the idiotic, unskilled, illiterates, *******, vultures, ect. working at or for DOTsure that there will never be any interest from my side to even be associated with you again.
Bye for ever
Please instruct your agents and or representatives to stop contacting me to sell me any insurance policy underwritten by DOTsure as there is no way I will ever procure any product even vaguely associated with DOTsure (FROTsure). I hope this clarify to all the idiotic, unskilled, illiterates, *******, vultures, ect. working at or for DOTsure that there will never be any interest from my side to even be associated with you again.
Bye for ever