JHRj
John Hamilton Reid john.reid

1 reviews | Active since Nov 2025

06 Jan 2021, 13:49

VERY BAD SERVICE

2021 not a Good start for Dotsure... friendly staff but pathetic customer service, taken them 3 days to solve a tracking unit problem and i am still not sure if the tracking unit is working properly !!!

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply06 Jan 2021, 13:57
Official
Hi John, 

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za