1 reviews | Active since Feb 2022
Very annoying and disgusting service.
I've discussed an monthly deduction date after taken out the policy. To my surprise didn't go off on that day then tried to take off about 6 days after that deduction date on my bank leaving me with bank fine payments. I've canceled the policy straight after that and in the middle of the next month they tried to deduct another payment on my account without any success leaving me yet again with annoying unnecessary bank payments. And yet again at the 25th of this month about 7 different charges from this annoying dotsure trying to take yet again money from my account as I've already transferred the funds into another account. You guys make me sick I've send you numerous emails. Now stop trying to take money from my account as you've guys already said I'm not covered anymore after the first deduction and still after that trying to take money from my account. Please people stay away from this insurance company. Dotsure. You guys are pathetic......... I'm waiting for one of your consultants to phone me back with this annoying situation.
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
