RE
Rudolf E
1 reviews | Active since Nov 2018
01 Dec 2023, 21:27
Utter Useless
After I’ve cancelled my premium with this unhelpful company two months ago!! They are still deducting their monthly instalments!
I advise users to stay away.
Helpful (0)
Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
02 Dec 2023, 08:18Hi Rudolf, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply02 Dec 2023, 08:18
Official
Hi Rudolf, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
RE
Rudolf E's updateReviewer Update
05 Dec 2023, 13:42Does this then also meen that my last two premiums will be reimbursed? Or should i take it to the ombudsman?
RE
Rudolf E's update05 Dec 2023, 13:42
Reviewer Update
Does this then also meen that my last two premiums will be reimbursed? Or should i take it to the ombudsman?
RE
Rudolf E's updateReviewer Update
11 Dec 2023, 11:46It has been more than 11 days since this post, no one from offices has contacted me on email with regards to your utter brilliant service. I have not received an email with the problem to this cancellation issue from your side as well as when my two installments will be reimbursed.
RE
Rudolf E's update11 Dec 2023, 11:46
Reviewer Update
It has been more than 11 days since this post, no one from offices has contacted me on email with regards to your utter brilliant service. I have not received an email with the problem to this cancellation issue from your side as well as when my two installments will be reimbursed.