USELESS STAFF

I cancelled my insurance a few days ago and today they debited my account, when i called them they said they cant do anything and that i must go to my bank and sort it out,now how is it my problem that they never do their work and cancel it when i sent the email now i must run around to get this cancelled. i will put it in the papers to notify the public never to use dotsure as they are useless and they have very poor customer service.<br> i will make sure that the person responsible loses their job for this coz its alot of money