AZ
Aaron Z
1 reviews | Active since Oct 2023
01 Feb 2025, 10:03
Useless Insurance Company Ever.
Definitely you are good for cats and dogs but for car insurance. Our debit order date is the 25th of each month. Today is the 1st you are still presenting debit orders into the account. What are they for. We agreed on Comprehensive cover premium, your company went and added extra 5 policies without anyone's permission. You guys are a **** and a joke that's why you are playing us a cartoon stupid sound in your lines when waiting to be connected to your agents that are never available to pick up phone calls.
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dotsure.co.za's replyOfficial
03 Feb 2025, 09:58Hi Aaron, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply03 Feb 2025, 09:58
Official
Hi Aaron, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za