MM
Motebang M
1 reviews | Active since Nov 2018
12 Jan 2022, 18:18
useless extended motor warranty
do yourself a favour and do not take a motor warranty with dotsure. my car had a gearbox/transmission which has a clutch inside dual clutch my claim payout did not even amount to 15% of the quotation amount. and to top it off the when you try to find out the details as too why the lady asks me "did i read my policy document" such heartless and insincere response. trust these guys on your own peril.
a zero rating is what they deserve!!
Helpful (0)
Replies (3)0
Replies (3)dotsure.co.za's replyOfficial
12 Jan 2022, 18:19Hi Motebang,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply12 Jan 2022, 18:19
Official
Hi Motebang,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
MM
Motebang M's updateReviewer Update
18 Jan 2022, 08:25These automatated responses and courtesy calls you make after my review is a all a facade!! A ****!! You still haven't paid out my claim after a whole week is it because i canceled my policy!! Mxm how low is that when my claim was approved!! I still say this insurance provider is nothing but a ****!!
MM
Motebang M's update18 Jan 2022, 08:25
Reviewer Update
These automatated responses and courtesy calls you make after my review is a all a facade!! A ****!! You still haven't paid out my claim after a whole week is it because i canceled my policy!! Mxm how low is that when my claim was approved!! I still say this insurance provider is nothing but a ****!!
dotsure.co.za's replyOfficial
19 Jan 2022, 09:59Hi Motebang
Thank you for getting in touch with us and bringing this to our attention. Please note that this is not an automated message. Has the consultant assisted you yet?
Thanks, dotsure.co.za
Thank you for getting in touch with us and bringing this to our attention. Please note that this is not an automated message. Has the consultant assisted you yet?
Thanks, dotsure.co.za
dotsure.co.za's reply19 Jan 2022, 09:59
Official
Hi Motebang
Thank you for getting in touch with us and bringing this to our attention. Please note that this is not an automated message. Has the consultant assisted you yet?
Thanks, dotsure.co.za
Thank you for getting in touch with us and bringing this to our attention. Please note that this is not an automated message. Has the consultant assisted you yet?
Thanks, dotsure.co.za
