MC
Marelize C
1 reviews | Active since Apr 2013
11 Jul 2023, 12:33
useless call center
call center is NOT helpful. I have been trying for 4 days to get a confirmation of cover emailed to me without success. Imagine what is going to happen when I have a problem that I need to sort out?an emergency is just not taken seriously
Helpful (0)
Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
11 Jul 2023, 13:28Hi Marelize, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply11 Jul 2023, 13:28
Official
Hi Marelize, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
MC
Marelize C's updateReviewer Update
11 Jul 2023, 13:34thank you for your prompt response
MC
Marelize C's update11 Jul 2023, 13:34
Reviewer Update
thank you for your prompt response