GD
Geraldine D
1 reviews | Active since Aug 2023
06 Jan 2025, 11:02
USELESS
Discusses my policy with other people and puts a claim under my dog's name on somebody else's policy. BREAKING EVERY LAW IN TERMS OF THE POPPI ACT, YOU DISCUSS MY POLICY WITH MY MOTHER-IN-LAW WHICH IS AGAINST THE LAW. I DON'T CARE IF WE ARE FAMILY OR NOT IT IS AGAINST THE LAW TO DISCUSS PRIVATE INFORMATION WITH OTHER PEOPLE
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dotsure.co.za's replyOfficial
08 Jan 2025, 11:52Hi Geraldine , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply08 Jan 2025, 11:52
Official
Hi Geraldine , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za