EH
Eugene H
1 reviews | Active since Aug 2021
22 Nov 2023, 18:33
Use Oneplan Insurance, I intend to
Two weeks to reopen a claim they closed on the same day it was submitted. Did not wait to hear from me or give me any opportunity to supply supporting documents. Just typical **** trying to take your money while providing as little assistance as possible; extra revolting points for taking advantage of people with sick/hurt pets.
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Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
22 Nov 2023, 22:03Hi Eugene, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply22 Nov 2023, 22:03
Official
Hi Eugene, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
EH
Eugene H's updateReviewer Update
22 Nov 2023, 22:16More automated responses, love it. Sure know how to read the room there at dotsure
EH
Eugene H's update22 Nov 2023, 22:16
Reviewer Update
More automated responses, love it. Sure know how to read the room there at dotsure