PM
Pheliswa M
1 reviews | Active since Jun 2023
22 Jun 2023, 18:01
Unresolved claim
Claim Reference nypd***:COMPLAINT I am not happy with how my claim has been handled I was not made aware of some things when I was activating the house insurance I would like someone senior to look into this matter & I am also requesting for the copy of the call as some things were not disclosed during the call when I took the policy. I am urgently requesting for a call back.
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dotsure.co.za's replyOfficial
22 Jun 2023, 19:45Hi Pheliswa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply22 Jun 2023, 19:45
Official
Hi Pheliswa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za