bK
bonginkosi K
1 reviews | Active since Mar 2015
07 Apr 2025, 16:05
Unreliable insurance/service providers
I had a breakdown and took my car to an approved RMI as advised by Dotsure service consultant. I came back with a report and emailed them the requested documents. Of which I never got a call from them or anything. Just a claim rejection with no person explaining or calling me for more details. Stay away from Dotsure and everything they're selling. As they will never honor your contract or claim. Just automated emails
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dotsure.co.za's replyOfficial
07 Apr 2025, 21:42Hi Bonginkosi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Apr 2025, 21:42
Official
Hi Bonginkosi, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za