SH
Simon H
1 reviews | Active since Nov 2016
28 Mar 2023, 08:52
UNREASONABLE CLAIMING CONDITIONS, UNPROFESSIONAL ADVISORS, ENFORCING BINDING METHODS TO FORCE YOU TO STAY
When attempted to claim after joining a year ago: consultants advised me on different procedures to claim, unprofessional. Prospecting insurance seekers beware: These guys bound you with a compulsory netstar contract for 3 years, if you decide cancel the insurance, they force you to pay the full remaining term of the contract. Also if you scratch your car with no third party involved you pay double the excess for something that might cost R3000 to repair (you'll pay +- R7000) I am cancelling asap.
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dotsure.co.za's replyOfficial
28 Mar 2023, 09:11Hi Simon, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply28 Mar 2023, 09:11
Official
Hi Simon, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za