AB
Angelique B
1 reviews | Active since Nov 2021
04 Apr 2024, 11:04
Unprofessional staff
Very unprofessional. They gave me a case number and for a month they did absolutely nothing. When I called they informed me I have to do everything over. When I told them I only followed their instructions, they rep**** its not their problem and my 3rd party claim is going to take very very long.
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dotsure.co.za's replyOfficial
04 Apr 2024, 11:06Hi Angelique, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply04 Apr 2024, 11:06
Official
Hi Angelique, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za