Unprofessional Service

What a terrible experience with Dotsure. Policies added without my consent and after I told representative that I might in future look at more cover. Got two policies cancelled but stil the debit orders went off. Been trying for two days to cancel policy with you, but your cancellation department is either to busy cancelling policies or just dont worry about phoning back. Useless to open a ticket, as it gets closed/resolved in an hour but with no direct contact with me. The representative got my car reg no wrong, and if you try to add it online, the premium goes up by R129, now this apparently is a sytem error which Dotsure is aware off but doesn't get fixed

I'm still waiting for a call to cancel the policy. Please do so.