TM
TMAN M
1 reviews | Active since Apr 2010
29 Dec 2023, 11:19
Unprofessional service
I tried to get insurance online from dotsure. When I tried to make a payment to confirm that I was accepting the quote, I got a message "Sorry we can not offer you insurance". I phoned their call centre and the person who was assisting, said that they needed to "refer" and, that he would call me back. He never phoned back.
Helpful (0)
Replies (1)0
Replies (1)
dotsure.co.za's replyOfficial
29 Dec 2023, 11:20Hi TMAN, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply29 Dec 2023, 11:20
Official
Hi TMAN, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za