LT
Lefa T

1 reviews | Active since Aug 2022

17 Aug 2023, 12:53

Unprofessional and *************

This company's client bumped into my car, damaging both my left side doors. She submitted the claim but they referred the claim to their legal department who are unreasonably trying to refuse to pay the claim. Their client admitted on the police report that she was at fault. She is stressed because the insurance(iwize) which she took under dotsure is giving her a hassle for third party liability claim. Stay away from dotsure or iwize as they will give you unnecessary stress.

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Replies (2)
dotsure.co.za
dotsure.co.za's reply17 Aug 2023, 14:22
Official
Hi Lefa, thank you so much for getting in touch with us and bringing this to our attention. We have referred this to the relevant department and will be investigating this matter further. Thanks, dotsure.co.za
LT
Lefa T's update19 Aug 2023, 12:33
Reviewer Update
I would like to thank Lydia Victor for her professionalism and her advice. We need people like you in this industry. Thank you again.