BJ
Bradley J
1 reviews | Active since Aug 2012
21 Aug 2024, 01:50
Unhappy customer
Very bad experience with these guys. After having to pay premiums every month, you get to pay again when your car needs to be assessed for a claim and after that the claim is denied. What exactly do they then do for you? Just phone you to say your claim has either been approved or denied like mine was, twice. Will never do business with them ever again.
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Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
21 Aug 2024, 07:42Hi Bradley, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply21 Aug 2024, 07:42
Official
Hi Bradley, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
BJ
Bradley J's updateReviewer Update
22 Aug 2024, 16:08Please do not contact me. I'm not interested in any call from any of you. All I ask is for you guys to tell the customers the entire truth when selling the product. Tell them they'll pay the premium, they'll pay for the damage assessments and even if your car's fully serviced there's still a chance of your claim being denied.
BJ
Bradley J's update22 Aug 2024, 16:08
Reviewer Update
Please do not contact me. I'm not interested in any call from any of you. All I ask is for you guys to tell the customers the entire truth when selling the product. Tell them they'll pay the premium, they'll pay for the damage assessments and even if your car's fully serviced there's still a chance of your claim being denied.