UNHAPPY CUSTOMER

I have been trying to cancel my Dotsure pet insurance for weeks now. I have sent numorous emails to diffrent people including the gentleman who signed me up. The service has been terrible since signing up! I have had not one response from anyone. Not only have I tried them directly on emails but i have gone onto their web page and sent an enquiry from there too. Yet, if I were a new customer wanting to sign up i would have had my phone ringing off the hook. When they first contacted me, it was a never ending story and now that I would like to cancel my insurance I dont get any feedback. All I have asked for is that they send me cancellation forms but to no avail.

There is a debt order on my account, which i have no problem stopping due to their own lack of service.

L.M