BJ
Brenda J
1 reviews | Active since Feb 2021
29 Aug 2023, 21:47
Unhappy client
Absolute no assistance from them. They do not seem worried about losing a client. Even if the client has 4 different policies with them. I cannot believe how long it takes to give a call back. Customer care is simply non existent. I would not recommend them.
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dotsure.co.za's replyOfficial
30 Aug 2023, 10:01Hi Brenda, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Aug 2023, 10:01
Official
Hi Brenda, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za