M
Mpho
1 reviews | Active since Feb 2023
28 Feb 2023, 13:54
Unhappy client
I'm very disappointed with the service I'm even thinking of moving to another insurance. I requested them to cancel some of the insurance benefits but surprisingly today they debited.😡 I called them and another friendly lady Tasha took my details and assured me that they will cancel and I will get my refund.
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dotsure.co.za's replyOfficial
28 Feb 2023, 14:33Hi Mpho, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply28 Feb 2023, 14:33
Official
Hi Mpho, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za