BS
Bongile S
1 reviews | Active since Feb 2024
25 Feb 2024, 13:48
UNFAIRLY TREATMENT
I would like to express my anger towards Dotsure 3rd party liability claim, I have never felt like they way they unfairly treat me, they cant communicate you have to wait 60 working days for your claim to be assessed, well what kind of business model is that, I was assigned to Malikah...... well she has not yet even gave me a call even to lie and say she is attending your query. The less I speak about Lydia Victor the better, she has a great way to show you that you are black
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Replies (1)dotsure.co.za's replyOfficial
25 Feb 2024, 14:08Hi Bongile, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 Feb 2024, 14:08
Official
Hi Bongile, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
