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Mandie T
1 reviews | Active since Sept 2018
10 Jan 2025, 13:02
unfair that dotsure claims i have my extended warranty less than 6 months
I have my policy since July 2024. I changed banks and could not update it immediately however, as soon as we realised the bank details was updated and now, they pay less because i have not been 6 months with them. They got all the premiums from July 2024 till date, there was just a mishap with bank details. this is so unfair
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Replies (3)
dotsure.co.za's replyOfficial
10 Jan 2025, 14:03Hi Mandie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 Jan 2025, 14:03
Official
Hi Mandie, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Mandie T's updateReviewer Update
13 Jan 2025, 12:41Still no one have contacted me regarding this issue.......
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Mandie T's update13 Jan 2025, 12:41
Reviewer Update
Still no one have contacted me regarding this issue.......
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Mandie T's updateReviewer Update
26 May 2025, 10:21Till date no one have even bothered to contact me regarding this issue?
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Mandie T's update26 May 2025, 10:21
Reviewer Update
Till date no one have even bothered to contact me regarding this issue?